Frequently Asked Questions

When making a booking, you will be asked to input your card details, but you won’t be charged until you fulfil your booking or cancel your booking within 48 hours.

Check out is at 10.30am. If you require a later check out time, please contact the team prior to your arrival.

Yes, we offer a selection of pet-friendly rooms for well-behaved dogs. A fee of £15 per night will be added to your bill. All doggy residents are gifted a welcome pack full of treats and our luxurious dog beds are also available on request..

Dogs are also permitted in a selected section of our restaurant. Please request a dog friendly table when making a reservation.

Yes, we have limited free parking available onsite which is allocated on a first come first served basis.

Yes, gift vouchers can be purchased online for any amount and are valid for 1 year from the date of purchase. Our gift vouchers can be used against our restaurant, bar and rooms – purchase your gift voucher here.

Yes, we are open all day, every day except for over the festive period when we will be closed on the 23^rd, 24^th, 25^th and 26^th December.